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Got questions?
We've got answers! Here's everything you need to know for a spin-tacular time at The Wheel of Liverpool.

The Experience

The Wheel of Liverpool is located at Keel Wharf, Liverpool, L3 4FN, UK.

This is an outdoor experience. Check our social media or Google for updates on closures due to extreme weather.

Plan for about 30-40 minutes, including 12-15 minutes on the Wheel enjoying stunning views of Liverpool’s waterfront.

No food or drinks are allowed in the standard capsules to maintain cleanliness and safety. The luxury VIP capsule includes complimentary sparkling wine and chocolates as part of the experience.

Metro & parking

Paid parking is available nearby at Kings Dock Car Park. This is not managed by The Wheel of Liverpool, so contact Liverpool City Council for any issues.

The nearest train stations are Liverpool James Street and Liverpool Central. Bus stops are also available along the waterfront.

Tickets

Purchase tickets on our website by clicking the “Get Tickets” button, or at our ticket booth at the base of the Wheel.

Yes, tickets are available at our ticket booth located at Keel Wharf.

Contact us at liverpool@freij.com.

Yes, tickets can be transferred. Contact us with your ticket ID for assistance.

No, digital tickets or a confirmation email are sufficient.

For groups of 15 or more, use the group booking tool on our website or contact us for assistance.

access

Pets are not permitted in the event area, including cabins and the café. Guide and assistance dogs are welcome.

Yes, the Wheel is accessible for people with reduced mobility and those with hearing or visual impairments.

No age limit! Children 2 and under ride free, children under 11 must be accompanied by a paying adult. Children cannot ride alone and must be accompanied by an adult at all times.

For safety, the following are not allowed in the cabins:

- Weapons or dangerous objects

- Illegal substances

- Large bags or luggage

- Outside food and drinks (except for medical needs)

- Smoking and vaping are strictly prohibited on-site.

weather & Logistics

Yes, it operates in most weather conditions. Check our social media or Google for closure updates during extreme weather.

Yes, your group will have a private cabin.

Photos are encouraged! Share your snaps, but be considerate of others. Professional equipment and tripods are not permitted.

Ask on-site staff about lost items or email us at liverpool@freij.com

No coat check is available at this time.

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